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Read and download online and offline documentation for all Express-Desk products. This section contains User Guides, Installation Guides, Trouble shooting Guides, as well as guidelines.

Select a Product to review the related documentation :

expressAgentexpressAgent

expressAgent

Get Product Documentation about the ExpressAgent module.
expressContactexpressContact

expressContact

expressHelpexpressHelp

expressHelp

expressNotifyexpressNotify

expressNotify

expressReportexpressReport

expressReport

expressSignOnexpressSignOn

expressSignOn

HA-PackageHA-Package

HA-Package

Service Desk Agent AppService Desk Agent App

Service Desk Agent App

This page contains a link to the latest version of the service desk agent user guide, detailing the use of the ExpressDesk application for Service Desk agents
SfB Online Contact managerSfB Online Contact manager

SfB Online Contact manager

Skype for Business Online / Lync Online / Office 365 Contact Manager documentation
Social Media ConnectorSocial Media Connector

Social Media Connector

Home page of the Social Media Connector, featuring integrations with WeChat, Facebook Messenger, Viber, Telegram, Slack, and WhatsApp